Effective August 17, 2026
These terms govern your use of ParkPulse (the website and app at this domain, "the Service"), operated by the owner of ParkPulse ("we", "us"). By using the Service you agree to them.
ParkPulse is an independent, unofficial fan tool. We are not affiliated with, endorsed by, or sponsored by The Walt Disney Company, NBCUniversal, or any park operator. Park, ride, and show names are used only to identify the places and attractions the Service describes. Wait times come from third-party data (Queue-Times.com) and our own statistical baselines; they are estimates, can be wrong or delayed, and parks can change hours, shows, and pricing at any time. Don't make non-refundable decisions on our data alone — always confirm prices and availability in the park's official app.
Advice from the AI consultant is automatically generated and can be inaccurate. It is trip-planning assistance, not professional advice, and comes with the same "verify before you buy" caveat.
Keep your password private; you're responsible for activity on your account. We may suspend accounts that abuse the Service (automated scraping, attempting to bypass access controls, resale of access, or unlawful use).
Paid access is sold as one-time purchases: the Trip Pass (30 days of Pro access from purchase) and Pro Annual (365 days). Prices are shown at checkout and processed by Stripe. Passes are for you and your immediate travel party, on your own devices. When a pass expires, access simply reverts to the free tier — there is no auto-renewal.
If you're not happy, email us within 7 days of purchase and, provided the pass hasn't been materially used (a quick look around the app is fine; a full park day on it is "used"), we'll refund you in full to your original payment method. After 7 days, or for used passes, refunds are at our discretion — but we're reasonable people; if something went wrong on our end (extended outage, broken feature you bought it for), tell us and we'll make it right. Refund requests: luisrubiof@gmail.com.
Free-tier features, the launch preview, and pricing may change as the Service evolves. We'll never retroactively charge you for something you used free.
The Service is provided "as is", without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect or consequential damages — missed rides, changed park plans, or decisions made on estimated data included — and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot lawfully be limited.
We may update these terms; material changes will be reflected in the effective date above. Continuing to use the Service after a change means you accept the updated terms.
Questions, support, refunds: luisrubiof@gmail.com